Off The Record Twickenham Logo
020 8744 1644

About Us

Off The Record Twickenham (OTR) is a registered charity providing the only drop-in counselling, information and sexual health service for young people aged 11–24 who live, work or study in the Borough of Richmond Upon Thames. We provide help early when it is most needed. Our team help improve the emotional and mental well-being of over 1,500 young people a year at a time when they are experiencing unprecedented levels of stress and anxiety

Our Vision is for every young person to have a welcoming space where they feel valued, supported and listened to.

OTR welcomes young people of all races, social or economic status, ethnicities, genders, abilities, religions, and sexual orientation. You will find a safe space free from discrimination, patronisation or harassment.  

Find us

Off The Record Twickenham

2 Church Street, Twickenham, TW1 3NJ

Sexual Health Walk-In Service
Monday 3.00pm to 5.00pm

Counselling Service & Walk-in Information
Tuesday 2.00pm to 8.00pm
Wednesday 3.30pm to 8.00pm
Thursday 3.30pm to 8.00pm
Friday 2.30pm to 6.30pm
Saturday 10.00am to 12.00pm

Off The Record provides additional counselling by appointment at a number of other locations around the Borough of Richmond.  Please contact 020 8744 1644 or email for further information.

During this time you can contact us on or by text on 07414 763293

Our Funders

Global’s Make Some NoiseHampton FundfundersRichmond upon Thames Voluntary FundThe National Lottery Community Fund logo