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020 8744 1644

Update – Disruption to Counselling Services

Need to talk to someone urgently? Contact:

Phone: 116 123
24/7, 365 days a year

Childline (NSPCC)
Phone: 0800 1111

YoungMinds Crisis Messenger
Text YM to 85258
Free 24/7 support

Phone: 0800 068 4141
Text: 07786209697
Suicide prevention

The Mix
Freephone: 0808 808 4994
Daily 4-11pm
Text THEMIX to 85258
24/7 crisis support

We are constantly monitoring the impact of Coronavirus on our service, and will keep this page regularly updated so please keep checking in. (Updated 30/03/2020)

  • Counselling and Drop-in services have been temporarily closed.
  • Existing clients – we are offering online/phone counselling where possible to current clients, and will contact people on our waiting list if more online slots become available. We hope to resume crisis online/phone counselling in the coming weeks.
    For existing clients not having phone/online counselling, slots will be held open so clients can resume counselling sessions at the same day/time when we reopen. We will be in touch as soon as services resume.
  • Counselling enquiries – we will not be adding new clients to our waiting list until counselling resumes. We will post a notice on our website with more information as it comes available.
For more information email:

Resources and Support

Hounslow Youth Counselling Service (HYCS):


NHS Every Mind Matters:

Anxiety UK:


BBC News:

Heathwatch Richmond:

UK Government:

We hope that the above resources will help during this uncertain time and we’ll look forward to re-opening the counselling and drop-in service when we can. If you are already having weekly counselling we’ll be in touch to let you know when your sessions will start again.